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About Us

ToolandFix Online Limited is an independent company, founded by a team who are passionate about our products and in running an efficient operation to keep costs low, so that our customers can enjoy consistently low prices for high quality products.

We may be NEW but our management team have a combined experience of over 60 years in the tool, fixings and ironmongery trade and bring all that experience together to offer you the Best Prices we can on an unrivalled selection of hand tools, power tools, fixings and ironmongery products, always available online for prompt delivery within the UK.

You can order everything you need right here at www.toolandfix.com

You are guaranteed reliable trade products at unbeatable prices, with free next-day delivery available on orders over £50 (for orders below £50 there will be a minimum carriage charge of £5.00).

Price Promise

When you place your order we will always process it with a lowest price we have. You can check the latest prices here on the website.

Service Promise

Our intention is to provide you with the best service at all times. Our warehouse holds all our products for sale. We never ship directly from manufacturers. In the unlikely event that things don't quite go to plan, simply contact our dedicated customer service team on info@toolandfix.com, who will ensure things are put right quickly.

Quality & satisfaction

All products are guaranteed for 12 months from the day of purchase, and many are branded products which carry an extended manufacturer's warranty. You can return any unused item to us within 30 days of receipt, for a full refund. Simply send it to us in its original packaging or contact our Customer Service team for advice at info@toolandfix.com.
Our terms exclude the collection of unwanted goods.

Buying from ToolandFix

At ToolandFix we aim to trade in a fair and reasonable manner. Our overriding concern is to provide you with a service that you will want to use again and again. From time to time things may not quite go to plan, or we may make a mistake. Our Terms and Conditions of Business detail how these situations are handled but if at any time you feel that the service you have received is less than fair please contact us directly.

We know that if we solve problems fairly and quickly you will probably still recommend us to your friends. Above all, we know it's better not to have problems in the first place.

Customer Services: info@toolandfix.com

Contact telephone number: 020 8432 4035

ToolandFix Online Ltd is a company registered in England & Wales, Company No.07120860. The company registered office is at Winnington House, 2 Woodberry Grove, North Finchley, London N12 0DR